IS YOUR MANAGED SERVICE PROVIDER UP TO THE TASK?
DO THEY UNDERSTAND YOUR BUSINESS?
Have they taken the time to get to know you and understand what is crucial to your operations?
ARE THEY AWARE OF YOUR SECURITY WEAK POINTS?
Do they know how you work and where potential security vulnerabilities might exist?
Technology is the backbone of every modern business, but it's often one of its greatest risks. As cyber threats continue to evolve, it can be difficult to understand how exposed your organisation really is, and whether your IT provider is doing enough to identify and close security gaps before they become problems.
DO THEY EDUCATE YOU ON EMERGING THREATS?
Are they proactive in helping you stay informed about new and evolving threats?
Cyber security is constantly changing, with new threats emerging every week. While it's unrealistic for business owners to keep track of every vulnerability, software update, and security advisory, it isn't unrealistic to expect your IT provider to do so.
They should be monitoring the latest threats, assessing their relevance to your business, and keeping you informed in clear, non-technical language so you can make confident decisions about your security.
DO THEY EXPLAIN JARGON CLEARLY?
Jargon sounds impressive, but have they taken the time to explain what it means in simple terms?
The IT industry is full of acronyms, buzzwords, and technical terminology. Terms such as VPNs, cloud computing, firewalls, and multi-factor authentication can sound complicated, but understanding how they affect your business shouldn't be.
You have a business to run, not an IT department to manage. Your IT provider should be able to translate technical concepts into clear, practical advice, helping you understand what you need, why you need it, and the value it brings to your organisation.
do they have a clear view of your business?
Your IT managed services provider should understand your business and how your technology supports your operations.
DO THEY KEEP YOU INFORMED?
Do they ensure you are always in the loop with regular updates and transparent communication?
At Enosys, we use advanced monitoring technology to keep your devices secure and up to date with the latest patches, antivirus protection, and third-party apps. Our reports keep you informed, and any threats are reviewed by real people. We can also isolate or wipe compromised devices remotely to protect your operations.