supported, secured, backed up
BUSINESS PROTECT is our tiered user support package, designed to provide everything your team will need to keep them productive, secure and backed up.
Built around the user, our service is identity-based, meaning we support the user, the user’s data and their devices. This user-centric approach helps ensure all aspects of the modern workplace are covered under a single service.
With a choice of service tiers to suit different requirements and budgets, BUSINESS PROTECT makes it easy to scale support, security, and protection as your business grows, while keeping billing simple and predictable through straightforward per-user pricing.
INCLUDED FEATURES
Protect the data stored on personal and corporate mobile devices from prying eyes and control how sensitive information can be viewed. Rest assured that Enosys will implement best practices to protect your data from sprawling into the outside world.
Protect your Microsoft 365 data and ensure critical business information can be recovered when needed. Includes backup and recovery for Exchange Online, SharePoint, OneDrive, and Microsoft Teams.
Stay in control with your own Enosys self-service portal. Log tickets, monitor support requests, track project progress, and access key information through a secure and easy-to-use platform.
Ensure devices remain aligned with security best practices and operational standards. Enosys monitors key configurations, update status, and security controls to help maintain a secure and compliant environment.
Enosys manages licensing for supported products and services within our technology stack, helping you remain compliant and ensuring licences are appropriately maintained.
Proactive monitoring of your end-user devices helps identify potential issues before they impact your business. Enosys monitors the health and performance of your systems to minimise disruption and reduce downtime.
Enosys ensures all managed devices remain up to date with the latest operating system and Microsoft security updates, helping to protect against vulnerabilities, improve stability, and maintain a secure computing environment.
Proactive monitoring ensures critical Windows services, applications, and device health indicators are operating as expected. Enosys automatically remediates common issues and generates support tickets when further investigation is required, helping to minimise disruption and downtime.
Receive fast and effective remote assistance from Enosys for supported end-user devices, resolving issues without the need for an on-site visit.
Our systems track device configuration changes, software installations and recent updates. This helps identify potential causes of issues, aids troubleshooting, and provides visibility of unauthorised changes which put a stop to shadow IT.
Automated system restore checkpoints applied to your computers. Another layer of protection that enables fast recovery options, reducing downtime.
All our support packages come with access to our technical support line.
Every business has unique requirements. Our custom compliance monitoring service enables Enosys to monitor specific applications, configurations, and security settings across your devices, helping to ensure critical standards are maintained and deviations are identified quickly.
Outdated applications can create unnecessary security risks. Enosys automatically monitors and updates a wide range of mainstream third-party applications, helping to ensure your devices remain protected, compliant, and running the latest secure versions.
Our advanced antivirus monitoring service ensures antivirus protection remains active, up to date, and configured in accordance with our security best-practice standards. Enosys continuously monitors security status and responds to issues that could leave your devices exposed.
Enosys deploys and maintains Microsoft's recommended endpoint security baselines across your managed devices, helping to strengthen security, reduce risk, and ensure systems are configured in line with current best practices.
Benefit from reduced-rate on-site support for issues that require a physical presence. Enosys engineers can attend your premises to resolve technical issues, perform installations, and provide hands-on assistance when required.
Rely on a critical business application? Enosys can implement customised monitoring to verify that key applications are installed, operational, and performing as expected across your managed devices. Any issues identified can be automatically remediated or escalated for investigation.
For critical Priority 1 incidents, Business Protect Guardian includes on-site engineer attendance to help minimise disruption and accelerate recovery. When immediate hands-on support is required, Enosys will provide on-site assistance, subject to fair use.